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NBTA : November 2008
xx 00 17 Without integrating your traveller tracking with your broader risk management, you might be able to locate your employee in an emergency but not communicate with them, or your assistance company may need to wait for your employee (or you) to alert them about an emergency before they leap into action. Your assistance company should be automatically alerted 24/7 of employees in affected areas to allow them to contact you immediately and actively search out your employees. In most mass casualty situations, such as the earthquake in China this May, your employees may not be able to call for help and you may not be aware of the incident until your hear it on the news the next morning. Wasting those precious hours could mean lives or exacerbated injuries. Only an interactive and real time program would know that an employee’s flight was delayed by a day or that they upgraded their hotel room in London and then at the last minute, they decided to return home on an earlier flight. All these changes are critical to locating and assisting your employees in an emergency situation. Safe and back home? Where are they right now? It can be challenging to grasp which Employee Tracking solution is the most suitable for your organisation’s needs. There are dozens of solutions offering the bare basics, maintaining static lists that may or may not be up to date depending on last minute changes. How many times have you changed your flight at the last minute when a meeting ended earlier than expected? Or decided to change your hotel to be closer to the office or a client? Travel tracking doesn’t stop when your employees return home. An example of this was the TB scare in May 2007. Hundreds of people were exposed to multi-drug resistant tuberculosis on specific flights around the world. An efficient tracking system should pro- actively search for and list any employees that had flown on these specific flights or airlines. This can help you reach out to them and potentially treat or manage their conditions before they become problematic. Malaria is another disease that affects more than 30,000 travellers every year. If a traveller falls ill with flu like symptoms shortly after returning from a malarious country, employers can also flag Malaria as a possible cause when the employee is not able to do so and potentially save the employee and the company considerable pain. Pro-active and end-to-end risk management makes all the difference in tracking your mobile workforce. Your travel tracking system needs to have past, current and future tracking capabilities to improve pre-trip mitigation, to Volume 1 Issue 1 Asia Pacific Corporate Traveller automatically allow your assistance company to actively seek out anyone who may have ‘slipped through the system’and manage risks that might come to light only once employees return home. Travel tracking is often perceived as a small part of employee risk management when it’s actually a crucial cog without which you may not find your employees when you need to most. Travel tracking is often perceived as a small part of employee risk management when it’s actually a crucial cog without which you may not find your employees when you need to most.